Track order
Track your repair
Enter the reference we sent you and the phone number on the booking.
What the statuses mean
- 1ReceivedWe logged your request and a coordinator is assigning a technician.
- 2DiagnosingA technician is inspecting the device and confirming the final price.
- 3RepairingRepair in progress with genuine parts. Warranty starts on completion.
- 4ReadyWork is done and quality checked — we are arranging hand-over.
- 5CompletedDevice delivered back to you and covered by a 6-month warranty.